Who do we work with?

We work directly with retailers and a range of businesses connected with retailing.

• Specialty retail groups
• Retailers in the online environment
• Shopping Centre Groups
• Marketing and Advertising Agencies
• Retail Store Designers
• Chambers of Commerce and Councils - strip shopping precincts

Read on for more information on what we do, or contact us.

Specialty Retail Environment

Our experience in managing Visual Merchandising for well-known national retail brands, as well as smaller specialty retailers, allows us to take on a wide range of assignments and projects from corporate strategy to tactical execution.

While we work with any retail category our experience includes a broad selection of retail categories such as fashion, sporting goods, optical and sunglasses, giftware, homewares and general merchandise.

We deliver solutions covering the broad spectrum of Visual Merchandising Management, ranging from top line consulting to detailed project implementation for national roll-outs.

We work with all levels of your business and with key areas such as Operations, Merchandise, Marketing, Property, Store Design and, of course, Visual Merchandising.

When developing visual merchandising initiatives for the store environment and processes for effective VM management by the retail team, we always keep in mind the customer experience and practicalities of maintenance for the retailer.

Experienced in trouble-shooting Visual Merchandising problems, we guide retailers to establish effective VM as an integral function of the retail business while effecting culture change where necessary and coaching and educating retailers to appreciate the power and value of excellence in Visual Merchandising.

Online Retail Environment

We recognise the growth and potential of the online retail world and the challenges to retailers of taking the customer experience from the physical store environment into the online environment.

Visual Merchandising plays a very important part in the online retail environment, being a visual customer journey. Who is better placed to understand the issues and provide visual solutions in the online retail environment than a Visual Merchandising expert?

By reviewing and assessing your online retail environment, we can offer initiatives to develop a stimulating, engaging and easy shopping experience to attract and retain customers.

Shopping Centre Environment

What can we do for shopping centre groups?

We bring a specialist retailer’s experience and perspective to the support services offered by the centre to retail tenants. We also work with Shopping Centre Groups to maximise the customer experience in the centre environment.

Working with retailers of all sizes, in a wide range of categories, we provide practical solutions which engage customers and stimulate sales while providing a distinct point of differentiation.

While coaching retailers to develop VM awareness and skills we follow through with support to the retailer on planning the steps and implementing high standards of store presentation.

We offer consulting from strategy development through to managing implementation in all areas of Visual Merchandising including:

• VM assessments, reviews and reports.
• Store layout, merchandising, in store displays, window displays, fixtures and fittings.
• Point of sale material, graphics.
• Planning and project management for refurbishments and upgrades.

Retail Store Designers

We complement the professional services of Retail Store Designers by contributing retail experience and Visual Merchandising expertise to store design projects.

Working with you, and your clients, we add value to projects during the design and implementation stages.

Advertising & Marketing Agencies

Do you have retail clients?

We bring the benefits of extensive retail and specialist Visual Merchandising experience to your projects. We work with you to deliver solutions that enhance the customer experience and work for the retailer.